Privacy Policy

At, Trent Hypermarket Private Limited (Star) we respect your privacy and are committed to safeguarding and preserving your privacy.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. It is to be read in conjunction with the terms and conditions of use of the website. We do update this Policy from time to time so please do review this Policy regularly. By using our site, you consent to our privacy policy.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you register for information or update your Clubcard details.
  3. Information that you provide when you communicate with us either as visitor, a customer or a Clubcard member by any means.

Personal Information

Any personal Information you provide to us in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our stores and offices such as name, email address, mailing address, phone number, Clubcard number which identifies you personally is Personal Information. We will not collect any Personal Information, except where it is specifically and knowingly provided by you.

We collect and use personal information on this website to:

  1. Provide you information about our products, services, offers, and promotions.
  2. Support our core business function.
  3. Administer surveys, contests and promotions.
  4. Help us improve our offerings and advertising.
  5. Help us learn more about your shopping preferences and make our communication more relevant.
  6. Help manage Star Clubcard and improve the way we run it. Communicate offers and information about products and services of interest to you and your family.

To accomplish these purposes, we may combine personal and non-personal information, including information from third parties.

We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorise any of these service providers to make any other use or disclosure of your information. We do not sale your personal information. The disclosure of your information is restricted to the research purpose. We endeavour to ensure that our disclosure of information to other organizations is in a way which does not personally identify individuals and is to learn more about customer behaviour and find ways of enhancing our service. We may also share your information when we believe in good faith that the law requires it or that sharing is necessary to protect the safety, property or other rights of the Company.

Adequate measures are being taken by us to maintain confidentiality and security in handling the personal information and data collected from you. Except as stated herein or as may be required by law, your personal information will not be disclosed by us to any organization.

We do not enrol for Clubcard membership on this web site. Please read through the Clubcard terms and conditions mentioned on the Clubcard enrolment form available at any of our stores carefully before enrolling for Clubcard

Storing Your Personal Data

In operating our website, it may become necessary to transfer data that we collect from you to locations outside India for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately, the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, and sending such information is entirely at your own risk.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookies. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Variation of the Privacy Policy

We shall be absolutely entitled at our sole discretion from time to time add to, alter, delete or modify any of the terms and conditions contained herein. Such changes, additions, alterations, deletions or modifications shall be binding on you once you visit our website after the Privacy Policy has been so amended.

Use of Your Information

We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:

1.      To provide information of our products or services, various offers, promotions, events, etc.

2.      To provide information to you relating to other products that may be of interest to you.

3.      To inform you of any changes to our locations, website, services or goods and products.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasions, we may include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that third party site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Copyright Protection

All content belonging to us on this Website including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of Trent Hypermarket Private Limited and/or the contents of the suppliers is the property of the supplier and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of Trent Hypermarket Private Limited and protected by Indian and international copyright laws.

Permission is given to use the resources of this Site only for the purposes for which the website is created and operational. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Site can only be made with the express written permission of Trent Hypermarket Private Limited. All other trademarks, brands and copyrights other than those belonging to Trent Hypermarket Private Limited belong to their respective owners and are their property.