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Terms and Conditions

www.starbazaarindia.com including all websites and web pages within the Website as well as any equivalent, replacement, substitute or backup websites and web pages which are associated with the Website (“the Website” or “this Website”) is owned and operated by Trent Hypermarket Limited, registered office: Taj Building, 2nd Floor, 210 Dr. D.N. Road, Fort, Maharashtra, Mumbai 400 001(referred to as 'THL' or ‘Star Bazaar’ or 'we' or 'us').

Your use of the Website shall amount to you having read, understood, acknowledged and agreed that you will abide by the Terms of Use listed below or as may be revised from time to time and any additional terms that govern the use of the Website and/or its services. These Terms of Use regarding your use of the Website constitute a legally binding agreement between you and THL (“Agreement”). If you want to ask us anything about these Terms of Use or have any comments or complaints on or about our website, please email us at starhelp@trent-tata.com

www.starbazaarindia.com including all websites and web pages within the Website as well as any equivalent, replacement, substitute or backup websites and web pages which are associated with the Website (“the Website” or “this Website”) is owned and operated by Trent Hypermarket Limited, registered office: Taj Building, 2nd Floor, 210 Dr. D.N. Road,Fort, Maharashtra, Mumbai 400 001(referred to as 'THL' or ‘Star Bazaar’ or 'we' or 'us'). Your use of the Website shall amount to you having read, understood, acknowledged and agreed that you will abide by the Terms of Use listed below or as may be revised from time to time and any additional terms that govern the use of the Website and/or its services. These Terms of Use regarding your use of the Website constitute a legally binding agreement between you and THL (“Agreement”). If you want to ask us anything about these Terms of Use or have any comments or complaints on or about our website, please email us at starhelp@trent-tata.com We reserve the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

Eligibility to Use

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. If your age is below 18 years you are prohibited to use this Website.

Ownership of rights

The Contents of this Website, including all Website software, design, text, images, photographs, illustrations, audio and video material, artwork, graphic material, databases, proprietary information and all copyrightable or otherwise legally protectable elements of the Website, including, without limitation, the selection, sequence and 'look and feel' and arrangement of items, and all trademarks, service marks and trade names (individually and/or collectively, "Intellectual Property"), are owned or licensed to THL, subject to copyright and other intellectual property rights under the law. THL reserve all rights not expressly granted in the Intellectual Property. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of THL. You may not modify, distribute or re-post something on this website for any purpose. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Star Bazaar or any third party's intellectual property rights. References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply Star Bazaar endorsement, sponsorship or recommendation of the third party, information, product or service.  This Website may include various trademarks, service marks, product names, business names, logos, slogans, and other similar proprietary material in which THL has a registered trademark interest or other protectable interest (collectively "Star Bazaar Marks"). They may also include trademarks, service marks, product names, business names, logos, slogans, and other similar proprietary material in which others have a protectable interest (collectively "Other Marks"). You may not in any way use any Star Bazaar Marks or Other Marks on this Website without the prior express written permission of THL or the respective owners.

Accuracy of information

Whilst THL makes reasonable endeavours to ensure that the contents of this Website are accurate and up to date it does not accept any liability for any information which may not be accurate. THL is reliant upon third parties for much of the information provided and reserves the right to change data, references and product specifications at any time. The contents of this Website are for general information and public relations purposes only and do not purport to provide advice, make any offer or otherwise create or lead to the creation of any agreement or contract of sale. No reliance should be placed on any statements made on the site for any such purported relation with THL. THL excludes to the fullest extent permitted by law all liability resulting from your access to the site including (without limitation) any loss, (financial or otherwise) or damage resulting directly or indirectly from any such reliance. We have made every effort to display the colors of our products that appear on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Personal Information

We respect your privacy. Any personal Information you provide to us in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our stores and offices such as name, email address, mailing address, phone number, ClubCard number which identifies the person is Personal Information. If you do not wish to provide any Personal Information, you are requested not to fill up the feedback area of the Website. All Personal Information provided by you is protected in terms of our Privacy Policy. Our Privacy policy describes the types of information we gather online and in our Stores and how we use this information. Please read this information carefully. This Privacy Policy is updated from time to time. Accordingly, you should refer this Policy from time to time. If at any time you do not agree to the terms of this Privacy Policy, please write to us and we shall delete your Personal Information with us. WE WILL PROTECT YOUR INFORMATION IN ACCORDANCE WITH OUR PRIVACY POLICY. PLEASE REFER THE PRIVACY POLICY FOR MORE DETAILS. If you use the Website by logging through your ClubCard number, you are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password or suspect any unauthorised use of your password you should notify us by contacting us immediately through the address provided in the beginning of this agreement. If Star Bazaar has reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability to Star Bazaar. We do not want to receive confidential, proprietary or trade secret information through this Website. Please note that any information, materials, suggestions, ideas or comments sent to the Website will be deemed non-confidential. By submitting any such information, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, and ideas or comments unless we first obtain your permission or otherwise are required by law to do so.

You also agree and confirm:

  • To provide true, accurate, current and complete information about yourself as prompted by Star Bazaar feedback form (such information being the “Registration Data”
  • To maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Star Bazaar has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with this Agreement, without prejudice to our right to take any other action under applicable laws without prior intimation whatsoever, we shall reject the Comment and not take cognizance thereof.
  • We are not liable, responsible and disclaim all liability for any Feedback not delivered to us. 
  • You will provide authentic and true information in all instances where such information in any Comment. We reserve the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation any details are found not to be true (wholly or partly), without prejudice to our right to take any other action under applicable laws without prior intimation whatsoever, we shall reject the Comment and not take cognizance thereof.
  • That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment.

Links to other Sites

The Website may contain links to sites other than our own. Those sites may have their own privacy policy, or no privacy policy at all. We do not have any responsibility for those sites, and we provide these links solely for the convenience of our visitors. Such links may be to advertisers, content providers or other companies who may use our logo and/or style as a result of a co-branding agreement. These sites may send their own cookies to you and may collect information and use it in a way inconsistent with our Privacy Policy. We encourage you to review the privacy policies and terms of use of any third-party sites or services before providing any of them with any of your Personal Information. We do not control the content that appears on these sites nor take any responsibility for their content, nor should it be implied that the Website endorses or otherwise recommends such sites or their products or services offered. THL is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk.

Data Transmission

No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Star Bazaar to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, neither Star Bazaar nor any of our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk.

Terms regarding use of the Content

The Content of the Website is provided to you “AS IS”. You may access Content for your information and personal use solely and as permitted under the Terms of this Agreement. The Website is to be used solely for your non-commercial, non-exclusive, non-assignable, non-transferable and limited personal use and for no other purposes. You must not alter, delete or conceal any copyright or other notices contained on the Website, including notices on any material you download, transmit, display, print or reproduce from the Website.
You shall not allow any third party (whether or not for your benefit) to reproduce, modify, create derivative works from, display, perform, publish, distribute, disseminate, broadcast or circulate to any third party (including, without limitation, on or via a third party website), or otherwise use, any Content or any Intellectual Property without the express prior written consent of Star Bazaar or its respective owner if Star bazaar is not the owner. Any unauthorised or prohibited use of any Intellectual Property or Content may subject you to civil liability, criminal prosecution, or both, under applicable laws. You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, Star Bazaar and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you. In your use of the Website you will comply with all laws to your using the same.

Feedbacks and comments

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Star Bazaar on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the “Comments”) shall be and remain Star Bazaar property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Star Bazaar of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Star Bazaar owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Star Bazaar will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Star Bazaar is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'.  Star Bazaar reserves the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant Star Bazaar the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments. You agree to indemnify Star Bazaar and its affiliates for all claims resulting from any Comments you submit. Star Bazaar and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Restrictions

You agree and undertake that you shall not use, allow, or enable others to use the Website, or knowingly condone use of this Website by others, in any manner that is, attempts to, or is likely to:

  • Be libelous, defamatory, demeaning, indecent, vulgar or obscene, pornographic, sexually explicit or sexually suggestive, racially, culturally, or ethnically offensive, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, or abusive, or which may or may appear to impersonate anyone else;
  • Affect us adversely or reflect negatively on us, the Website, our goodwill, name or reputation or cause duress, distress or discomfort to us or anyone else, or discourage any person, firm or enterprise from using all or any portion, features or functions of the Website, or from advertising, linking or becoming a supplier or customer of ours;
  • Send or result in the transmission of junk e-mail, chain letters, duplicative or unsolicited messages, or so-called "spamming" and "phishing";
  • Be used for commercial or business purposes, including, without limitation, advertising, marketing or offering goods or services, whether or not for financial or any other form of compensation or through linking with any other website or web pages;
  • Transmit, distribute or upload programs or material that contain malicious code, such as viruses, worms, Trojan horses, spyware, or other potentially harmful programs or other material or information;
  • Gain unauthorized access to the Website, other users' personally identifiable information or other computers, websites or pages, connected or linked to the Website or to use the Website in any manner which violates or is inconsistent with these Terms of Use;
  • Modify, disrupt, impair, alter or interfere with the use, features, functions, operation or maintenance of the Website or the rights of use and enjoyment of the Website by any other person, firm or enterprise; or;
  • Attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; 
  • Attempt to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing;'
  • Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting.
    In the event you use the Website, Content or Services in any manner which is in contradiction to anything stipulated in these Terms of Use, we reserve the right to disable the access to the Website to you without any prior notice or any explanation thereof.

Disclaimer & Warranties

The Website is provided without any warranties or guarantees and in an “As Is” condition. You must bear the risks associated with the use of the Website. To the fullest extent permitted by law, THL, its affiliates, officers, directors, employees, and agents disclaim all warranties, express or implied, in connection with the Website and your use thereof.  Star Bazaar or its associates or affiliates make no warranties or representations about the accuracy or completeness of the Content of this Website or the content of any websites linked to this Website and assumes no liability or responsibility for any (i) errors, mistakes, incompleteness, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Website, (iii) any unauthorized access to or use of our secure servers and/or any information stored therein, (iv) any interruption or cessation of transmission to or from our Website, (iv) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through our Website by any third party, and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted, or otherwise made available via the Website. (vi) any loss or damage, in law, contract or tort, suffered by you on account of error of judgment or otherwise made by you regarding suitability of the products or services sold or offered by Star Bazaar or its Store, for any particular use or purpose. As with the use of the Service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this Agreement.

TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL STAR BAZAAR, THE STAR BAZAAR STORES OR ANY OF THEIR AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF THESE ENTITIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE WEBSITE. You specifically acknowledge that Star Bazaar shall not be liable for content or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

Indemnity

To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless THL, its affiliates, officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Website; (ii) your actions or inactions or violation of any term of this Agreement; (iii) your violation of any third party right, including without limitation any copyright, proprietary, or privacy right. The indemnification obligation contained herein shall survive the Terms of Use and your use of the Website.

Assignment

These Terms of Use and any rights and licenses granted hereunder, may not be transferred or assigned by you in any manner whatsoever without the prior written consent of THL. However, the same be assigned by THL without restriction.

Miscellaneous Terms

These Terms of Use shall be governed by the laws of India and any claim or dispute between you and THL that arises in whole or in part from the Website shall be decided exclusively by a court of competent jurisdiction located in Mumbai. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of this these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and THL’s failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision. THL reserves the right to amend these Terms of Use at any time and without notice, and it is your responsibility to review these Terms of Use for any changes. Your use of the Service following any amendment of these Terms of Use will signify your assent to and acceptance of its revised terms.

PRIVACY POLICY for starbazaarindia.com

At, Trent Hypermarket Limited (‘Star Bazaar’) wwe respect your privacy and are committed to safeguarding and preserving your privacy.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. It is to be read in conjunction with the terms and conditions of use of the website. We do update this Policy from time to time so please do review this Policy regularly.

EXCHANGE POLICY

There are times when you are not happy with what you shoped. We understand.

You can get an exchange within 30 days of your purchase, on all products except peronal hygiene items. Please keep handy the original cash memo.

Exchange will be done through credit vouchers with 6 months validity and is to be utilised in a single transaction. Any Clubcard points earned on the returned goods will be deducted. If the item was purchased at an offer price, your refund will be based on that promotional price.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

  1. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  2. Information provided voluntarily by you. For example, when you register for information or update your Clubcard details.
  3. Information that you provide when you comm?nicate with us either as visitor, a customer or a Clubcard member by any means.

Personal Information

Any personal Information you provide to us in the feedback area or through any e-mail feature or a written letter or form mailed or submitted to any of our stores and offices such as name, email address, mailing address, phone number, Clubcard number which identifies you personally is Personal Information. We will not collect any Personal Information, except where it is specifically and knowingly provided by you.

We collect and use personal information on this website to:

  1. Provide you information about our products, services, offers, and promotions.
  2. Support our core business function .
  3. Administer surveys, contests and promotions.
  4. Help us improve our offerings and advertising.
  5. Help us learn more about your shopping preferences and make our communication more relevant.
  6. Help manage Star Bazaar Clubcard and improve the way we run it.
  7. Unless you indicate otherwise, communicate offers and information about products and services of interest to you and your family.

To accomplish these purposes, we may combine personal and non-personal information, including information from third parties.

We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorise any of these service providers to make any other use or disclosure of your information. We may share information about you when we team up with another company to offer or provide products, services, contests, or promotions to our customers. We endeavour to ensure that our disclosure of information to other organizations (for example market researchers and others with whom we have commercial arrangements) is in a way which does not personally identify individuals and is to learn more about customer behaviour and find ways of enhancing our service. We may also share your information when we believe in good faith that the law requires it or that sharing is necessary to protect the safety, property or other rights of the Company.

Adequate measures are being taken by us to maintain confidentiality and security in handling the personal information and data collected from you. Except as stated herein or as may be required by law, your personal information will not be disclosed by us to any organization.

We do not enroll for Clubcard membership on this web site. Please read through the Clubcard terms and conditions mentioned on the Clubcard enrolment form available at any of our stores carefully before enrolling for Clubcard

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside India for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, and sending such information is entirely at your own risk.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookies. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Variation of the Privacy Policy

We shall be absolutely entitled at our sole discretion from time to time add to, alter, delete or modify any of the terms and conditions contained herein. Such changes, additions, alterations, deletions or modifications shall be binding on you once you visit our website after the Privacy Policy has been so amended.

Use of Your Information

We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:

  1. To provide information to you that you request from us relating to our products or services, various offers, promotions, events, etc.
  2. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  3. To inform you of any changes to our locations, website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in, and as offered by us.

Where your consent has been provided in advance, we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you.  Where such consent has been provided it can be withdrawn by you at any time.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside India for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, and sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  1. In the event that we sell any or all of our business to the buyer.
  2. Where we are legally required by law to disclose your personal information.
  3. To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasions, we may include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that third party site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Copyright Protection

All content belonging to us on this Website including graphics, text, icons, interfaces, audio clips, logos, images and software is the property of Trent Hypermarket Limited and/or the contents of the suppliers is the property of the particular supplier and is protected by Indian and international copyright laws. The arrangement and compilation (meaning the collection, arrangement, and assembly) of all content on this Site is the exclusive property of Trent Hypermarket Limited and protected by Indian and international copyright laws.

Permission is given to use the resources of this Site only for the purposes for which the website is created and operational. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this Site can only be made with the express permission of Trent Hypermarket Limited. All other trademarks, brands and copyrights other than those belonging to Trent Hypermarket Limited belong to their respective owners and are their property.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at Customer Service Desk or email us at starhelp@trent-tata.com.

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This Website belongs to Star Bazaar Maharashtra and Karnataka stores. We have not engaged with "Save the deal" on any kind of offer or promotion.